Terms&Conditions

Terms and Conditions of Payment


1. Order Acceptance
By placing an order through www.88kitchen.com, the customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.

2. Payment Method
88Kitchen accepts payment by bank transfer only.

We do not accept credit cards, debit cards, checks, or any other payment methods unless otherwise agreed upon in writing by the Company.

Full payment must be received according to the quotation or payment terms specified by the Company before goods are released for delivery.

3. Order Confirmation
An order shall be considered confirmed only after payment has been received in full and verified by the Company.

The Company reserves the right to cancel or suspend any order if payment cannot be verified or if incorrect information has been provided.

4. Pricing
All prices are subject to change without prior notice. However, prices stated in an official quotation and fully paid by the customer shall remain valid for that order.

5. Refund Policy
Any refund, if approved by the Company, will be processed only to the bank account of the original payer.

The processing time for refunds may vary depending on the Company's accounting procedures and the banking institution involved.

Return and Exchange Policy


1. General Policy
Due to the nature of our products, including commercial kitchen equipment, imported products, custom-ordered items, and equipment requiring installation, 88Kitchen does not accept returns, exchanges, or refunds except as specifically stated herein.

2. Non-Returnable and Non-Exchangeable Items
The Company does not accept returns, exchanges, or refunds under the following circumstances:

  • Incorrect model, size, specification, or product selected by the customer.
  • Change of mind after order confirmation or payment.
  • Special-order or custom-made products.
  • Imported products procured specifically for the customer.
  • Products that have been installed, used, modified, or damaged after delivery.
  • Products returned without original packaging, accessories, manuals, or related documentation.

3. Damaged or Incorrect Products
Customers must inspect all goods upon delivery.

If any product is received damaged, defective, or different from the ordered item, the customer must notify the Company within seven (7) days of receipt and provide supporting photographs and relevant documentation.

The Company will review the claim and, where appropriate, may repair the product, replace defective parts, or provide a replacement product at its sole discretion.

4. Delivery Inspection
Customers are responsible for inspecting all goods before signing the delivery receipt.

Any visible shipping damage should be reported immediately to the delivery carrier and to the Company.

5. Warranty
All products are covered solely by the manufacturer's warranty terms and conditions, where applicable.

Warranty coverage, duration, and limitations vary by product and manufacturer.

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